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/tampa-bay/support/contact

Contact Us

How to Reach a Representative

At Bright House, we pride ourselves on being there for our customers 24/7. If you want to speak with us, there are many ways to do it.

Call

Cal Us

Call us. We're available anytime.
1-888-289-8988

Chat

Onlne Chat

Click to Chat
Chat with us online during our chat hours

At an Office

Find a local payment center:

MLK

4400 MLK Blvd 
Tampa, FL 33614
(Hillsborough)

Hours: Mon-Fri 9 am - 6 pm
Sat 9 am - 1 pm
St. Petersburg

233 31st Street N
St. Petersburg, FL 33713
(Pinellas)

Hours: Mon-Fri 9 am - 6 pm
Sat 9 am - 1 pm

Bradenton

5413 E State Road 64
Bradenton, FL 34208
(Manatee)

Hours:  Mon-Fri 9 am - 6 pm
Sat. 9 am - 1 pm

 

At Our Demo Centers

Find the closest demonstration center to you!

Countryside (across from TooJays Restaurant)

27001 US Highway 19 N
Clearwater, FL 33761
(Pinellas)

Hours: Mon-Sat 10 am-9 pm
Sun 12 pm-6pm

Coastal Landing Shopping Center

7175 Coastal Blvd.
Brooksville, FL 34613
(Manatee)

Hours: Mon-Fri  9 am - 6 pm
Sat. 9 am - 1 pm

 

Lakeside Village

1379 Town Center Drive
Suite A-106
Lakeland, FL 33803
(Polk)

Hours: Mon-Fri 9am - 8pm

Auburndale

1004 U.S. Hwy. 92 W
Auburndale, FL 33823
(Polk)

Hours: Mon-Fri 9am - 6pm
Sat 9am - 1pm

Message from the Office of the President

Do you have a question or comment that you would like to direct to the Office of the President of Bright House Networks Tampa Bay division? We will respond to you within 48 hours.

At Bright House Networks, our goal is to always provide you with the best service possible. If you are not satisfied in any way, we want to know and we want to take care of it.

Closed Captioning Concerns

For immediate closed captioning concerns, please call 1-888-289-8988 using your local relay service. Or send your complaint by fax to (863) 288-2229 or email to tampabay.ClosedCaptioning@mybrighthouse.com.

For written concerns, please contact D. Morgan, Closed Captioning Coordinator, at Bright House Networks, 1004 U.S. Highway 92 West, Auburndale, FL, 33823.Or by fax 863-288-2229 or email to tampabay.ClosedCaptioning@mybrighthouse.com.