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Customer Promise
We are here for you!
We are committed to providing YOU with exceptional service and making your life easier 365 days a year. How do we continue to provide you with the level of service you deserve and have come to expect? By living our Customer Promise.
- On-time guarantee for service appointments
- Money-back guarantee
- Free service calls
- Service calls 7 days a week
- 24/7 Customer Service
- Free Standard Cable on all additional outlets
- No contracts required
- No activation fees
- No fee or penalty to change level of service
- Exclusive products and services, including Bay News 9 and Central Florida News 13, Bright House Sports Network, Start Over® and Road Runner Lightning®
