Road Runner Turbo Customers will Experience Download Speed Bursts of Over 20Mbps at No Additional Charge
ORLANDO (October 28, 2008) – Bright House Networks announced today the launch of PowerBoostTM. PowerBoost is a new technology that allows Turbo customers to temporarily experience download speeds significantly faster than their current speed at no additional charge. With PowerBoost, Turbo customers will see download speeds increase while downloading large files from the Internet pending available network capacity. Road Runner Turbo with PowerBoost is available exclusively from Bright House Networks.
“We are very excited to be delivering this free, time-saving feature to our Road Runner Turbo customers,” said Kevin Hyman, Executive Vice President, Cable Operations of Bright House Networks. “PowerBoost will jumpstart a large file download reducing overall download time, and give users more time to enjoy the multitude of media available online, including that made available through RoadRunner.com, also available exclusively from Bright House Networks.”
The speed provided by PowerBoost is available to customers who subscribe to Road Runner at a specific level. For example, Road Runner Turbo customers with a current speed of up to 15 Mbps will now enjoy PowerBoost speeds up to 22 Mbps; and customers in Tampa Bay with a current speed of up to 20 Mbps will now enjoy PowerBoost speeds up to 30 Mbps. Once a PowerBoost is completed, a download in progress will continue at the normal speed.
No file downloads are required for activation. The PowerBoost technology works with today's compatible cable modems, as well as home networking gateways and voice eMTAs (combination high-speed Internet modems and phone adapters).
“Our goal is to provide customers with quality service and with products that continue to make their lives easier,” said Hyman.
About Bright House Networks
Bright House Networks is the 7th largest multiple cable system operator (MSO) in the US with 2.4 million customers in several large cities including Tampa Bay and Orlando, Florida; Bakersfield, California; Indianapolis, Indiana; Detroit, Michigan; and Birmingham, Alabama; along with several other smaller regions in Alabama and the Florida Panhandle. The high-growth Florida markets are adjacent and form one of the country’s largest cable clusters. Bright House Networks’ corporate offices are located in Syracuse, New York and Orlando, Florida.
Bright House Networks is committed to putting customers in control and making their lives easier with products including Digital Cable, High Speed Internet, and Home Phone. The company also provides an ever-expanding catalog of Video-on-Demand (VOD) programming, the immensely popular Digital Video Recorders (DVR), and high-definition (HD) programming.
Exceptional customer care is the cornerstone of Bright House Networks’ business, and a top priority across all operating units. Bright House Networks was ranked the “Highest in Residential Telephone Customer Satisfaction in the South Region” by J.D. Power and Associates in 2006, 2007, 2008 and 2009. J.D. Power and Associates also ranked Bright House Networks the “Highest in Customer Satisfaction Among High-Speed Internet Service Providers in the South Region” in 2008 and 2009.
In addition to their residential services, Bright House Networks Business Solutions (
www.brighthouse.com) provides products and services for small, medium, and enterprise businesses including Business Phone, Internet, Managed Security Services, Web Services, and Wireless Solutions.
Bright House Networks also owns and operates two 24-hour local news operations; Central Florida News 13 (
www.cfnews13.com) serving the Orlando area, and Bay News 9 (
www.baynews9.com) serving the Tampa Bay area. Recently, Bright House Sports Network (
www.bhsn.com) launched in Florida, providing local sports coverage across Tampa Bay and Orlando. Bright House Networks provides in-depth coverage of local sports including high school, college, and professional teams.
Public affairs, social responsibility, and community involvement continue to be major initiatives for Bright House Networks as an ongoing commitment to the families and communities Bright House Networks serves. This includes the
Star Teachers Award program, the
Bright Kids Network,
Operation Bright Eyes, and many more long-term commitments to education and other important issues in Bright House Networks communities.
For more information about Bright House Networks or our products and services, please visit (
www.brighthouse.com/business).
