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/michigan/support/contact

Contact Us - Michigan

How to Reach a Representative

At Bright House, we pride ourselves on being there for our customers 24/7. If you want to speak with us, there are many ways to do it.

Call

Cal Us

Call us.  We're available anytime.
1-866-898-9101 

Looking for services for your business?
Call 1-877-824-6249

Chat

Onlne Chat

Click to Chat
Chat online with an eCare Specialist.

Customer Care Centers

Livonia Office

14525 Farmington Road
Livonia, MI 48154 

Phone: 866-898-9101

Hours: M-F 8 a.m. - 6 p.m.
Sat 9 a.m. - 1 p.m.

24 Hour Service & Repair:
866-898-9101

Oakland County Office

37635 Enterprise Court
Farmington Hills, MI 48331

Phone: 866-898-9101

Hours: M-F 8 a.m. - 6 p.m.

24 Hour Service & Repair:
866-898-9101

Message from the Office of the President

Do you have a question or comment that you would like to direct to the Office of the President of Bright House Networks Detroit division? We will respond to you within 48 hours.

At Bright House Networks, our goal is to always provide you with the best service possible. If you are not satisfied in any way, we want to know and we want to take care of it.

Closed Captioning Concerns

For immediate closed captioning concerns, please call 1-866-898-9101 using your local relay service. Or send your complaint by fax to
(734) 437-3338 or email to Michigan.ClosedCaptioning@mybrighthouse.com.

For written concerns, please contact Leigh Byrd, Closed Captioning Coordinator, at Bright House Networks, 14525 Farmington Rd., Livonia, MI 48154. Or by fax to (734) 437-3338 or email to Michigan.ClosedCaptioning@mybrighthouse.com.