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Contact Us

How to Reach a Representative

At Bright House, we pride ourselves on being there for our customers 24/7. If you want to speak with us, there are many ways to do it.


Cal Us

Call us. We're available anytime.
Marion, IN: 765-662-0071

Looking for services for your business?
Call 1-877-824-6249


Onlne Chat

Click to Chat
Chat online with an eCare Specialist.

Customer Care Centers


3030 Roosevelt Avenue
Indianapolis, IN 46218
Phone: (317) 972-9700

Mon-Fri 8 am - 6 pm
Sat 9 am - 1 pm


6845 E US Hwy 36, Suite 500
Avon, IN 46123
Phone: (317) 972-9700

Mon-Fri 8 am - 6 pm
Sat 9 am - 1 pm


352 Gradle Drive
Carmel, IN 46032
Phone: (317) 972-9700

Mon-Fri 8 am - 6 pm
Sat 9 am - 1 pm


2923 S. Western Avenue
Marion, IN 46953
Phone: (765) 662-0071

Mon-Fri 8 am - 6 pm
Sat 9 am - 1 pm

Message from the Office of the President

Do you have a question or comment that you would like to direct to the Office of the President of Bright House Networks Indianapolis division? We will respond to you within 48 hours.

At Bright House Networks, our goal is to always provide you with the best service possible. If you are not satisfied in any way, we want to know and we want to take care of it.

Closed Captioning Concerns

For immediate closed captioning complaints, please call 1-800-753-2253 using your local relay service. Or send your complaint by fax to
(315) 438-4643 or

For written complaints, please contact K. O’Neil, Closed Captioning Coordinator, at Bright House Networks, 700 Carillon Parkway, Suite 1, St. Petersburg, Florida 33716. Or by fax to (315) 438-4643 or