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/corporate/policies/wifi-terms-nonsubscribers

Our Policies

WiFi Terms of Use for Nonsubscribers

Bright House Networks, LLC (“BHN”) is pleased to provide its WiFi service (“Bright House Networks WiFi”) to you in accordance with these WiFi Terms of Use (“Terms”), which incorporate and includes the BHN High Speed Data Acceptable Use Policy, which may be changed from time to time.

Your use of Bright House Networks WiFi is your acknowledgment that you have read and agreed to these Terms of Use which is a legal document.

Access to and Use of Bright House Networks WiFi
You understand that your use of Bright House Networks WiFi is a feature of your broadband provider’s Internet service and that you are being provided limited temporary access to Bright House Networks WiFi given BHN’s partnership with your broadband provider. You are permitted to use Bright House Networks WiFi only for lawful purposes.

You acknowledge and agree that you will be responsible for all activities during any session using Bright House Networks WiFi under your registration information. You may not provide any third party with your registration information for the purpose of accessing Bright House Networks WiFi. You may use Bright House Networks WiFi solely for your own lawful personal purposes. You may not in any way distribute, resell or otherwise provide third parties with access to or use of Bright House Networks WiFi.

Use of Information
In order to access Bright House Networks WiFi on a temporary basis, you must provide certain information that includes personally identifiable information as well as other registration information. We may also automatically collect certain information, such as MAC address and device type, in order to provide you services and improve your service experience. You agree that in addition to using your information to facilitate your temporary access to and use of Bright House Networks WiFi, BHN may use your information for other business purposes, which may include but not be limited to, protecting the security of users and Bright House Networks WiFi, detecting and preventing fraud, and marketing and promoting our services or third party services to you. While using Bright House Networks WiFi, BHN will also collect information regarding your access to and usage of the service. BHN may use this information for business purposes including but not limited to improving and enhancing Bright House Networks WiFi and gauging the effectiveness of Bright House Networks WiFi. In some cases BHN may combine information collected from users with demographic or other information (such as census records or customer information in our regular business records). By accessing Bright House Networks WiFi on a temporary basis, you are not becoming a BHN subscriber and your use of Bright House Networks WiFi services is governed by these Terms of Use, and not the Agreement between BHN and its subscribers.

Sometimes, BHN may provide access to your information to select third parties, including its agents and service providers to assist in providing services or for other legitimate business purposes. You acknowledge and agree that BHN may also disclose your information if BHN is required to do so by law or if BHN has a good faith belief that such disclosure is reasonably necessary (a) to comply with applicable law, a subpoena, or other legal process; (b) to investigate violations of these Terms of Use, or other contracts BHN has with you; (c) to respond to claims that your use of Bright House Networks WiFi violates the rights of third parties; (d) to respond to your requests for customer service; and (e) to protect the rights, property, or personal safety of the public, BHN, its agents, its users, or Bright House Networks WiFi.

Performance of Bright House Networks WiFi
In order to use Bright House Networks WiFi, you must have a WiFi- capable device that (a) meets U.S. and other applicable technical standards; (b) is compatible with Bright House Networks WiFi; (c) renders web pages in a standard HTML browser application; (d) runs the IP protocol; and (e) is configured to obtain web addresses automatically. The WiFi device must be in close enough proximity to Bright House Networks WiFi wireless access points to achieve connectivity with the Bright House Networks WiFi network. Bright House Networks WiFi access location lists/maps may be updated from time-to-time. Actual Bright House Networks WiFi coverage, locations and quality may vary.

You agree that BHN will use its best efforts to provide useful and reliable Bright House Networks WiFi service, but acknowledge that Bright House Networks WiFi utilizes public, unlicensed radio-frequency spectrum. As such, Bright House Networks WiFi is subject to external interferences, environmental influences, and other factors and variables beyond our reasonable control. Performance and availability may vary, including but not limited to or affected by, (a) transmission and download speed and accuracy; (b) network congestion; (c) performance, configuration, and functionality of your WiFi devices and wireless cards (including, but not limited to memory, storage and other limitations; (d) physical obstructions and distances between your WiFi device and the Bright House Networks WiFi network; (e) availability of electric power; (f) collocation failures; (g) transmission and equipment limitations, failures, maintenance or repair; and (h) user error. Bright House Networks WiFi may also be interrupted, refused, limited or curtailed for these reasons. We are not responsible for data lost or misdirected due to these and other foreseeable and unforeseeable factors. Network speed is an estimate and is no indication of the speed at which your WiFi device or Bright House Networks WiFi will operate. Actual network speed and other performance will vary.

In order to maintain acceptable levels of service for all Bright House Networks WiFi users and to improve this service, we reserve the right to monitor use of Bright House Networks WiFi and to make such adjustments to the use of such services as necessary to maximize the benefit and enjoyment for all Bright House Networks WiFi users. Additionally, the Bright House Networks WiFi service may use automated processes to monitor and scan communications over the Bright House Networks WiFi network in order to maintain and provide services, improve your experience, ensure the integrity of your communications, convey messages related to your Bright House Networks WiFi account, deliver relevant advertising and for various other purposes related to the provision of Bright House Networks WiFi services. By using the Bright House Networks WiFi service, you acknowledge and consent to BHN's automated processing of your communications through the Bright House Networks WiFi network, including information such as your IP or MAC address, HTTP requests and other information related to the provision of this service.

Service Subject To Interception and Unauthorized Use
You acknowledge that communications over the Bright House Networks WiFi network may be subject to interception by unauthorized third parties. Although BHN uses commercially reasonable efforts to provide you with a secure and reliable service, your use of Bright House Networks WiFi is AS IS and AS AVAILABLE and we cannot and do not make any general or specific warranties regarding the security, availability, performance or other functionality of Bright House Networks WiFi. You are responsible for implementing your own security protections while using Bright House Networks WiFi. In the event you become aware of any unauthorized use of Bright House Networks WiFi or any other security breach, you agree to immediately notify us. BHN expressly disclaims any responsibility or liability for your use of Bright House Networks WiFi and for any lack of security that may result from your use of Bright House Networks WiFi. You agree to hold BHN harmless for the loss of any file, data or other information while using the service, and for any unauthorized access to or utilization by any third party of any of your personal, financial, or other sensitive information.

You understand and agree that the Bright House Networks WiFi "watermark" bearing our logo may appear superimposed from time to time over portions of website pages you visit, that the watermark is intended solely to identify Bright House Networks WiFi as the source of your wireless Internet access service, and that this in no way indicates BHN’s approval of or responsibility for the content of such websites, which are solely the responsibility of the website operators and/or content providers.

You further agree that you will not seek to hold BHN responsible in any way for any third party website content or the operation of any third party website accessed via Bright House Networks WiFi, or for the appearance of our Bright House Networks WiFi "watermark" over a portion of any website.

Disclaimer of Warranties and Limitation of Liability
BHN expressly disclaims all warranties, including, but not limited to, warranties of merchantability or fitness for a particular purpose. Neither BHN, nor any of its parents, partners, affiliates, subsidiaries, members, directors, officers, employees, agents, and operational or promotional providers, are liable or shall have responsibility of any kind to any user for any loss or damage that a user incurs in the event of (i) any failure or interruption of Bright House Networks WiFi; or (ii) any other cause relating to user’s access or use, or inability to access or use, Bright House Networks WiFi, whether or not the circumstances giving rise to such cause may have been within the control of BHN or any vendor providing software, services or support. In no event will BHN, its parents, partners, affiliates, subsidiaries, members, officers, employees, agents, and operational or promotional providers be liable to any user for any direct, special, indirect, consequential, or incidental damages or any other loss or damages of any kind even if BHN, its affiliates or any other party has been advised of the possibility thereof.

Termination
Any conduct that violates these Terms of Use, or any additional posted policies or requirements, in any way may result in the termination of your access to Bright House Networks WiFi, in BHN's sole discretion, in addition to any other legal remedies.

Indemnification
You agree to indemnify and hold harmless BHN, its parents, partners affiliates, subsidiaries, members, directors, officers, employees, agents, and operational or promotional providers, from and against all liabilities, claims, damages and expenses, including attorney’s fees, arising out of your use of Bright House Networks WiFi, or your violation or alleged violation of these Terms of Use.

Choice of Law and Forum
These Terms of Use shall be governed by and construed in accordance with the laws of the State of New York, excluding its conflicts of law rules. If any provision in these Terms of User is held invalid or unenforceable, that provision shall be construed in a manner consistent with applicable law to reflect the original intent of the provision, and the remaining provisions of these Terms of Use shall remain in full force and effect.

Changes to Bright House Networks WiFi and these Terms of Use
You agree that BHN may for any reason, and without notice to you, modify or terminate Bright House Networks WiFi and these Terms of Use without liability to you, any user or any third party. We encourage you to review these Terms of Use periodically so that you will be aware of any modifications.