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/corporate/about/our-promise

Our Promise

At Bright House Networks we see customers as friends. We promise...

we’ll always be there for you, ‘round the clock, and weekends too.
we’ll respect your time, and be on time, and service calls won’t cost you a penny.
we’ll deliver quality products and services, some you can’t get anywhere else, and we’ll be happy to answer all your questions, big and small.
we’ll make sure you get what you need and like what you get, we guarantee it.
you’ll never have to sign a contract, and you’ll always have the freedom to change your service, penalty-free.
we’ll never take you for granted and we’ll help connect you to what matters most.
This is our promise to you.