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How to Reach a Representative
At Bright House, we pride ourselves on being there for our customers 24/7. If you want to speak with us, there are many ways to do it.
Call
Call us. We're available anytime.
1-866-309-EASY (3279)
UCF Campus
East Plaza Dr.
Orlando, FL 32816
(next to Barnes and Noble)
Phone: 407-291-2500
Hours: Mon-Sat 9am - 7pm
Orlando
3767 All American Blvd.
Orlando, FL 32810
Phone: 407-291-2500
Hours: Mon-Fri 8:30am - 6pm
Sat 9am - 5pm
West Orange
844 Maguire Rd.
Ocoee, FL 34761
Phone: (407) 291-2500
Hours: Mon-Fri 8:30am - 6pm
Sat 9am - 5pm
South Semoran
1900 S. Semoran Blvd.
Orlando, FL 32822
Phone: N/A
Hours: Mon-Fri 8:30am - 6pm
Sat 9am- 5pm
UCF Campus (next to new arena)
East Plaza Drive
(next to Barnes and Noble)
Orlando, FL 32816
Hours: M-S 9 a.m. - 7 p.m.
Message from the Office of the President
Do you have a question, comment or compliment that you would like to direct to the Office of the President for the location servicing your account? A member of the Executive Customer Care team will contact you within two business days to discuss this issue with you directly.
At Bright House Networks our goal is to always provide you with the best service possible. If you are not satisfied in any way, we want to know and we want to take care of it.
Closed Captioning Concerns
For immediate closed captioning concerns, please call 877-892-3279. Or send your concerns by fax to 407-215-8406, toll free fax at 877-512-2914 or email to ClosedCaptioningCFL@mybrighthouse.com.
For written concerns, please contact D. Culpepper, Closed Captioning Coordinator, at Bright House Networks, 2251 Lucien Way, Maitland, FL 32751. Or by fax to 407-215-8406 or toll free fax 877-512-2914 or email to ClosedCaptioningCFL@mybrighthouse.com.
