New Service Allows Customers to View Programs Up to Three Days After Air DateBack
Running late at work and miss the latest episode of 30 Rock? Does your child’s soccer practice interfere with the newest creation on Cake Boss? Bright House Networks Digital Cable TV customers can now use Look Back®, a new service that allows viewers to watch a program for up to three days after its original air date, to make sure they never miss their favorite television shows again. Bright House Networks’ will begin rolling out its free new Look Back service to all Digital TV customers on October 21st. The introduction of Look Back comes after the launch Bright House Networks’ popular Start Over service, an exclusive feature which lets customers restart programs already in progress from the beginning, earlier this year.
Bright House Networks’ Look Back makes it possible for customers to easily organize their viewing habits to better coincide with their schedules, giving them the ability to restart Look Back enabled programs on the same channel for up to 72 hours. The Look Back feature requires no additional equipment, works on both DVR and non-DVR converters, and is available initially with select programs on select networks, in both Standard Definition (SD) and High Definition (HD). Look Back will initially launch on NBC, Bright House Sports Networks and The Learning Channel, with additional channels, including A&E, Discovery, Animal Planet, Food Network, History Channel, Syfy, and USA, being added in the coming weeks.
“Bright House Networks is committed to providing products that bring convenience to our customers,” said Kevin Hyman, Executive Vice President of Cable Operations for Bright House Networks. “Today’s television consumers want to watch what they want, when they want it – and features like our new Look Back service makes everyone’s favorite entertainment – sports, dancing, comedy or drama, available at the whole family’s fingertips and ensures that EVERYONE catches all of the action.”
Customers can access Look Back programming from the Enhanced TV menu on their television screens. The Enhanced TV menu appears on selected channels and is dynamically generated based on available programming. Customers are able to press the Select button at any time on Look Back enabled channels to see what is currently available for selection on Look Back.
Bright House Networks is dedicated to enhancing its customer’s entertainment experience by offering popular free Interactive TV features, including Start Over and Remote DVR, in which customers can set programs to record on their DVR through their personal computer, or on their mobile phone. Also coming soon, Bright House Networks will introduce a multi-room DVR that allows customers to record and view in any room of their house via one main DVR.
About Bright House Networks
Bright House Networks is the sixth largest owner and operator of cable systems in the U.S. and the second largest in Florida, with technologically advanced systems located in five states including Florida, Alabama, Indiana, Michigan and California.
Bright House Networks serves approximately 2.5 million customers who subscribe to one or more of its video, high-speed data, home security and automation and voice services. The company also offers a portfolio of customizable, cutting-edge business solutions spanning Internet, MEF-certified Metro Ethernet, WiFi, security, telephony, and video. Bright House Media Strategies, the advertising arm of Bright House Networks, offers businesses advanced targeted advertising solutions. Bright House Networks also owns and operates exclusive local news and sports channels in its Florida markets. For more information about Bright House Networks or our products and services, visit (www.brighthouse.com).